Privacy Policy for Studio15 Web Design Agency

Studio15 ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://creativestudio15.co.uk/ and engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you:

• Fill out a contact form
• Sign up for our newsletter or other marketing communications
• Engage in a consultation or project with us
• Interact with our website (through cookies or other tracking technologies)

The types of personal data we may collect include:

• Name
• Email address
• Phone number
• Company name (if applicable)
• IP address (for website usage)
• Other information you provide to us during interactions

2. How We Use Your Information

We use your personal information to:

• Provide and improve our web design services
• Respond to inquiries, requests, or support questions
• Send marketing communications (only if you have opted in)
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.

4. Sharing Your Information

We will not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third-party service providers who help us deliver our services (e.g., email marketing platforms, web hosting providers). These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

We may also disclose your personal data if required by law or if necessary to protect our rights or the safety of others.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Objection: You can object to our use of your personal data in some circumstances.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@studio15.co.uk

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. Please review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:

Studio15 |  Mendel Design

Phone: 07880349806
Address: Based in Scotland